The hotel boasts a welcoming atmosphere and clean facilities, with attentive staff like Jessica enhancing the experience. Unfortunately, the check-in process revealed some communication gaps regarding room availability. A frustrating encounter with a staff member soured the overall stay, despite positive aspects like breakfast and a lovely lobby.

The breakfast was a highlight of my stay. The staff member in the dining area was friendly and attentive. I appreciated the variety available, which made for a pleasant start to the day as my partner and I planned our road trip adventures around the area.

I noticed some issues with service at the front desk. It seemed short-staffed, which led to a few delays. The outside access doors were not secure, making the entry feel less safe for guests.

We had a great time during our group trip! The rooms were comfy, and it was easy to relax after a day at the Noah's Ark Rehabilitation Center. We loved seeing all the rescued animals. The staff was friendly, and the breakfast offered a nice variety. Make sure to check out the nearby attractions, they really made our stay enjoyable!

One downside was the slow Wi-Fi. It was frustrating to deal with while trying to plan our next outing, but it didn't ruin the overall experience.

The television worked intermittently, yet the room was clean and spacious.

A Memorable Stay with Great Comfort!

We had a lovely night in the Standard King Room. The bed was incredibly comfy, ensuring a restful sleep. The hotel was clean and modern, with friendly staff. Make sure to explore the breakfast options. the pancakes were a delightful surprise! Pro tip, check in early for better room choices.

Clean room with full-sized toiletries, great breakfast options. Check-in process a bit slow because of short staffing.

i had a great two-night stay at holiday inn express & suites jackson, an ihg! the room was clean and the dove brand soaps were a nice touch. the breakfast was excellent with a variety of options. the staff was friendly and check-in and check-out were super easy. also, loved the fitness center for a quick workout!

would recommend

The Holiday Inn Express & Suites Jackson, An Ihg offered a very clean environment, and the staff was exceptionally friendly. Check-in and check-out were seamless, and I appreciated the excellent breakfast that included freshly made biscuits and gravy, a personal favorite. It truly enhanced my stay during this business trip.

Encountered a problem with the television signal, missing my favorite shows.

The breakfast was a highlight, especially the biscuits and gravy, which made for a delightful birthday treat. However, the check-in experience fell short due to an indifferent clerk who neglected to guide us during our arrival. Additionally, though the breakfast staff was friendly, the overall service left some room for improvement.

don’t underestimate the comfort of clean sheets and friendly staff. Great wi-fi in rooms

Super clean, friendly staff, great breakfast.